We are a Data Controller under the terms of the Data Protection Act 2017 and the requirements of the EU General Data Protection Regulation.
This Privacy Notice explains what Personal Data the practice holds, why we hold and process it, who we might share it with, and your rights and freedoms under the Law.
Types of Personal Data :-
The practice holds personal data in the following categories:
Why we process Personal Data (what is the “purpose”)
“Process” means we obtain, store, update and archive data.
What is the Lawful Basis for processing Personal Data?
The Law says we must tell you this:
Who might we share your data with?
We can only share data if it is done securely and it is necessary to do so.
Patient data may also be stored for back-up purposes with our computer software suppliers, who store it securely.
You have the right to:
How long is the Personal Data stored for?
We will store patient data for as long as we are providing care, treatment or recalling patients for further care. We will archive (that is, store it without further action) for as long as is required for legal purposes as recommended by the NHS or other trusted experts recommend.
What if you are not happy or wish to raise a concern about our data processing?
You can complain in the first instance to us and we will do our best to resolve the matter. If this fails you can complain to the Information Commissioner at www.ico.org.uk/concerns or by calling 0303 123 1113.
*St James Dental Surgery Announcement*
We would like to inform you that due to the COVID-19 outbreak we are currently unable to work as normal, following the latest government guidelines.
This is not a decision that we have taken lightly, but we feel it is our responsibility to protect you, our valued patients, our team and our families.
We have taken the difficult decision to cancel all appointments for routine examinations, treatments and hygiene appointments.
Please do not arrive at the practice unannounced.
We will be maintaining a telephone service for now, for advice and booking emergency appointments.
Dental emergencies include:
We apologise for any inconvenience and will resume a normal service, once we have been advised that it is safe to do so.
If your appointment needs to be postponed, one of the team will be in touch.
Thank you for all your support during these uncertain times.
Stay safe, keep well and we look forward to seeing you all soon.
Best Wishes from the team at St James Dental Surgery